LDH JAPAN Inc. and its subsidiaries (hereinafter referred to as the “LDH Group”) shall establish, implement, maintain and continuously improve the Privacy Statement and other regulations to ensure that its directors and employees are aware of the importance of protecting personal information.
LDH Group shall establish an appropriate control system for protecting personal information taking into account the business content and size of each division, appropriately collect, use, and provide personal information, and shall disclose or correct personal information to the individual, and take appropriate actions towards the information subject, in accordance with the Privacy Statement.
LDH Group will endeavor to keep personal information accurate and up to date. LDH Group shall also, in order to ensure the safety of personal information, take reasonable safety measures from the aspects of information and communications technology and the management organizational system to prevent unauthorized access to personal information and the loss, destruction, alteration, or leakage of personal information.
LDH Group shall comply with laws and regulations relating to the protection of personal information, as well as with the rules and guidelines set forth by government agencies.
Privacy Policy
LDH JAPAN Inc. and its subsidiaries (hereinafter referred to as “We” or the “LDH Group”) shall comply with the Act on the Protection of Personal Information (Act No. 57 of 2003) and other laws and regulations in relation to your personal information and shall undertake to handle personal information properly in accordance with the provisions set forth below. Please read and agree with this Privacy Policy in its entirety before using the services of LDH Group.
In order to prevent the leakage, loss, and damage of personal information, LDH Group shall implement appropriate safety control measures in accordance with laws and regulations, and guidelines and shall endeavor to protect the personal information in its possession. We will also educate our employees about the proper handling of personal information and make every effort to protect personal information.
(1)LDH Group shall use appropriate means to acquire personal data of customers. In the event the information is provided by the customer in writing or through our website, we will clearly indicate the purpose for which the personal information is used. However, in the event the purpose of use is clear from the circumstances at the time of provision of the personal information, the indication of the purpose of use may be omitted.
(2)LDH Group will use personal information to the extent required to achieve the following purpose of use. （a）Purpose of use of personal information of customers who use products or services of the LDH Group or who are interested in products or services of the LDH Group. 1)To confirm and deliver products 2)To confirm the application for events and to deliver admission tickets 3)To confirm the subscription to the e-mail delivery service or to deliver e-mails 4)To confirm registration with subscription services and provide such services. 5)To send rewards to customers for participation in surveys 6)To send prizes for campaigns applied by customers 7)In order to provide and improve the products and services and to develop new services 8)In order to improve our products, services and websites, to satisfy our customers 9)To customize the content of the products, services and websites to each customer 10)To conduct surveys on satisfaction with ordered services and products 11)To assess the status of usage by customers, and to improve and develop new services 12)To provide customers with information related to our products and services 13)To provide customers with information about artists of the LDH Group and various events 14)To provide customers with information on various subscription services and other services 15)To ask customers for cooperation to surveys and to send the results 16)To notify the procedures for admission, continuation and withdrawal of each fan club 17)To confirm the existence of membership registrations 18)To provide the services of each fan club 19)To conduct surveys about the artists to customers, or to send rewards 20)To provide our customers with information about our artists 21)To aggregate and analyze customer attributes, for purposes of examining and developing new services, and providing guidance on products, services, and artists in line with customer preferences （b）Purpose of use of personal information for individuals who applied for auditions or recruitment of students or human resources. 1)To confirm applications and to contact the individual for auditions 2)To confirm applications and to contact the individual for student recruitment and human resources recruitment
(3)Personal information acquired and retained prior to the enforcement of the Act on the Protection of Personal Information (prior to March 31, 2005) will continue to be used for the purposes stated above. Personal information will also continue to be used for the purpose of use specified “4. Shared Use of Personal Data” in the case of shared use of personal information.
(4)In the event LDH Group succeeds businesses through mergers, spin-offs, or business transfers (hereinafter referred to as “Mergers”) and acquires personal information, the personal information shall be used to the extent that is required for the achievement of the purpose of use as notified or announced prior to the succession, or that the individual has provided consent.
(5) LDH Group may acquire or use personal information without obtaining the prior consent of the customer, even if it is outside the scope of the purpose of use as specified above, in the event permitted by laws and regulations, including the cases stipulated in the following items: （a）Cases based on laws and regulations （b）Cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain the individual’s consent （c）Cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain the individual’s consent （d）Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining the individual’s consent would interfere with the performance of the said affairs
(1)LDH will not provide your personal data to any third party except as permitted by law, including the cases stipulated in the following items: （a）Cases where the individual’s consent is obtained in advance （b）Cases based on laws and regulations （c）Cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain the individual’s consent （d）Cases in which there is a special need to enhance public hygiene or promote fostering healthy children, and when it is difficult to obtain the individual’s consent （e）Cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining the individual’s consent would interfere with the performance of the said affairs
(2) LDH Group may provide the applicable personal data to a trustee as a result of the entrustment of all or part of the handling of the customer's personal data within the scope required for the achievement of the purpose of use. In this case, necessary and appropriate supervision shall be provided to the trustee in order to ensure the safe management of the personal data for which the handling is entrusted.
(3) LDH Group may provide personal data of customers as a result of business succession due to Mergers.
(4) LDH Group may share your personal data among companies within the LDH Group. For details, please refer to the following section.
(1)In order to provide comprehensive services by the LDH Group, LDH Group may share personal data among companies within LDH Group to the extent required to achieve the purpose of use.
(2)The items of personal data to be shared within the LDH Group are as follows:
Name, gender, age, date of birth, occupation, address, telephone number, e-mail address, purchase history of products or services, answers to surveys and campaigns.
(3)The jointly utilized persons of the personal data to be shared within the LDH Group is LDH Group are as follows: （a）LDH JAPAN Inc. （b）LDH apparel Inc. （c）LDH kitchen Inc. （d）LDH magazine Inc. （e）LDH music & publishing Inc. （f）LDH stage Inc. （g）expg Inc. （h）LDH O Inc. （i）LDH Bridal Produce Inc. （j）LDH martial arts Inc. （k）expg family Inc. （l）CyberLDH Inc. （m）HIAN Inc. （n）HI&max Inc. （o）LDH DIGITAL Inc.
(4)LDH may share personal data to the extent required to achieve the following purpose of use.
(5)The name of representative of the company responsible for controlling the personal data LDH JAPAN Inc. Masataka Mori (Representative Director)
In order to prevent the leakage, loss, or damage of personal data and to ensure the safety of personal data, LDH Group has implemented security control measures including the following: ・LDH has established a Privacy Statement as its basic policy. ・LDH has established internal regulations governing the handling of personal data. ・LDH regularly educates its employees on the handling of personal data. ・LDH Group has implemented technical controls, such as countermeasures against system fraud software and monitoring of information systems. ・LDH Group only handles personal data domestically.
LDH Group provides bulletin boards and other services (hereinafter referred to as “Bulletin Boards”) that allow customers to post on websites of individual artists. Please note that personal information disclosed by you through posting on Bulletin Boards can be seen and accessed by other users. In addition, LDH Group websites may be linked to sites other than LDH Group websites. Please note that LDH Group will not be responsible for the handling of personal information on linked websites.
(1)Customers or its agent may request disclosure, correction, addition, erasure, discontinuation of use, or deletion of personal information that identifies the customer in accordance with our prescribed procedures with respect to the customer's personal information (hereinafter referred to as “Disclosures”). When requesting Disclosures of personal information, please contact the following contact point. In addition, with regard to the member information registered by each customer on our website, the customer may correct, add, or delete the personal information of the customer on his/her own. For Disclosures of personal information, please contact: LDH JAPAN Inc. Click here for inquiries. *The person responsible for managing personal information shared within the Group is LDH JAPAN Inc., however the above contact point is designated as the unified contact point for the LDH Group.
(2)Please note that in order to prevent impersonation, the customer may be requested to confirm the identity of the customer or his or her authorized agent when making an inquiry, for example, by requesting the submission of an identification confirmation.
(3)Please contact the above contact point for the procedures of the Disclosures of personal information.
(4)LDH Group gives particular consideration to the handling of personal data for customers under the age of 13. For customers under the age of 13, please be sure to obtain the approval of your parents and/or guardians before providing your personal information.
(1)Cookies Cookies are information that the web server sends to your browser so that you can use the website comfortably. LDH Group may use cookies for customers who use our website. You may opt to refuse cookies, however, in that case you may not be able to use all, or part of the services provided by our group website.
(2) Protection of Personal Information at Linked Sites LDH Group shall not be responsible for the handling of personal information on websites operated other than the LDH Group linked from our website.
LDH Group may change this Privacy Policy in accordance with changes in laws and regulations. Established in January 2010 Revised: March 2015 Revised: June 2017 Revised: February 2019 Revised: March 2020 Revised: July 2020 Revised: September 2021 Revised: April 2022 LDH JAPAN Inc.